Refund policy
RETURN & REFUND POLICY
At Yogi Matte, every product is thoughtfully designed and carefully inspected to ensure it meets our quality standards.
ALL SALES ARE FINAL
Because Yogi Matte towels and wellness products are personal-use items, all sales are final. We do not accept returns or exchanges for changes of mind, personal preference, or items ordered incorrectly.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order upon delivery. If your item arrives damaged or defective, or you receive the wrong item, contact us at hello@yogimatte.com within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
Once the issue has been reviewed and verified, we may provide a replacement or refund, depending on the circumstances and product availability. Approved replacements will be sent at no additional cost.
ORDER CHANGES & CANCELLATIONS
Orders are processed quickly, so we cannot guarantee changes or cancellations once an order has been placed. If you need assistance, please contact us at hello@yogimatte.com as soon as possible.
CONTACT
For questions regarding this policy, contact us at hello@yogimatte.com.